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About Products
Quality guaranteed – All goods will be inspected at least twice by quality control inspectors before shipment.
Photos Notes – All pictures were taken in kind,as everyone's screens are not the same as shooting or light exposure and so on,the color may be a little different,it is not quality issue,pls in kind prevail.
Size Notes – The size of goods all is actual measurement,it will be small size error because of different measuring method.
Jewelry maintenance – Pls read the jewelry protect marks picuture above carefully.
How to buy
Step 1. Browse goods on the webiste.
Step 2. Select interested goods and Add to Cart.
Step 3. Click continue shopping.
Step 4. View shopping cart and check all items.
Step 5. Click buy now and choose shipping method.
Step 6. Confirm payment and finish payment.
About Delivery
We will ship all orders within 48 hours, all goods in our shop is free shipping by post air mail.
Mark 1. The delivery time due to the local customs,some strict country will delay several days.
Mark 2. Who want delivery urgently,pls select fast express like DHL/FEDEX/UPS and etc.
Mark 3. In order to assure you receive parcel without duty,we usually declare it as ldquogiftrdquoor ldquosamplesrdquoat lower price,if you have requirement of value,pls message to us on time,thanks.
Drop Ship Service
Our store provide drop ship service for more than 7 years on AliExpress platform.
If you want to do the drop ship service with us, please kindly contact us.
Returns Policy
We provide a free 10 days warranty for items.We do not cover any items for damage after use or as the result of water damage.
How to Return
Step 1. Contact us via email or message center.
Step 2. Provide as much detail as possible about the problem.
Step 3. Authorization to return the item will be issued.
Step 4. Return the item for the agreed exchange or refund.
Mark. All return shipping costs are the responsibility of the buyer.
Feedback
Your satisfaction and positive feedback is very important to us,pls leave positive feedback and 5 stars
if you are satisfied with our items and services.If you have any problems,pls feel free to contact us first before you leave negative feedback.
we will do the best to solve any problems and provide you with best customer services.
about 17KM
17KM JEWELRY/ Crystal Shop
one of the largest online retailers in Aliexpress. We are committed to provide consumers with high quality ,fashion but bargain.
Item Specifics
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of deluxetrends (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://deluxetrends.online
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
